Privacy Policy and Terms and Conditions

Milestones is a sole trading company

We are specialist representation services offering exclusive arrangements for the hotels we represent. Our business operates out of the United Kingdom ('UK') and is directed exclusively towards UK custom. Our services are as advertised.

We observe the requirements of the Data Protection Act 1998 in respect of all personal data held by us at any time.

Milestones is committed to protecting the personal information that you share with us via our web site. We strive to make sure your browsing experience is as enjoyable and informative as possible, and to ensure that any information you share with us remains secure. This statement discloses our web site Privacy Policy.

1. Personally Identifiable Information. We do not collect personally identifiable information from non travel trade users of our web site, other than information that users may enter voluntarily. Typically, IP (Internet protocol) addresses, which this web site recognizes, do not contain personally identifiable information.

2. How the Information is Used. All information is provided voluntarily. If you choose to share personal information with us via this web site, we may use the information to improve site quality, contact you to provide information you requested, and send you emails regarding travel offers, promotions, specials, new products, and other related information.

3. Information Sharing Policy. We are the sole owner of all information collected on this web site. We may share collected information on this web site with related third parties. You can choose to opt out of this by either emailing us on simon@milestones-marketing.com or by calling us on 0207 386 2646

4. Your Choices Regarding Sharing Information with Us. In general, visiting our web site does not require the disclosure of any personal information. However, from time to time we may include forms on this website, and the information you provide us with may be used as per Point 3.

5. Security Measures in Place. To better ensure your privacy and lessen the risk of loss, theft, alteration, or misuse of information, this web site is protected by an authorized personnel password and login procedure. However, because Internet security cannot be completely guaranteed, we cannot warrant or guarantee that a security breach or other human or technical difficulty will never occur.

6. In order to improve the quality of service and reduce the impact of viruses and spam, Milestones has a plain text only policy for sending and receiving emails in order to protect both Milestones and it's clients and customers.

7. Forms. We may request information from users on our forms that we may place from time to time on the web site. We use this information to process requests, and to provide the information you need in a timely and efficient manner. When we receive a form from you we will add your details onto our database for future email, mail or telephone mailshots unless you choose to opt out. This opt out clause will be stated on the form.

8. Cookies. A cookie is a small string of text that a web site can send to your web browser-often used to enhance your site browsing experience. Generally, cookies cannot retrieve personal data from your computer's hard drive, nor can they pass on computer viruses, or record your email address. At your option, you may set your web browser to allow or disallow cookies, or to inform you when a cookie is being placed, so you always have a choice as to whether or not you want to receive a cookie. We may use "cookie" technology to collect information about site usage, and to provide you with an enjoyable and efficient browsing experience.

9. Log Files. Because we respect your privacy, logged information is protected by an authorized personnel login and password procedure. This site uses application web site statistics programs that provide useful information for site improvement and maintenance. These statistics applications do not track the browsing habits of individual users; rather these programs simply track user browsing in the aggregate. We may collect and store IP (Internet protocol) addresses for site maintenance, enhancement, and security purposes; but we do not share this information with unrelated third parties unless we suspect unlawful activity, or we are required by law to disclose such information.

10. Links. Our web site may contain links to other sites, which we feel may be helpful to our clients, or industry professionals and interested persons. We assume no responsibility for the privacy practices of any other sites, and we suggest that you read the privacy policies of all other sites that you visit. Our Privacy Policy applies to this web site only.

11. Promotions and Surveys. Our web site may contain promotions or surveys from time to time. Your participation in promotions or surveys is purely voluntary. Requested information may include contact and demographic information. We may use voluntarily submitted information to notify promotion winners, distribute prizes, and provide other information. When we receive a form from you we will add your details onto our database for future email, mail or telephone mailshots unless you choose to opt out.

12. User Choice and Opt-Out Features. Your freedom of choice is important to us. If you no longer wish to receive our emails, you may opt-out of our email list by emailing us at simon@milestones-marketing.com.

13. Acceptance of Terms and Conditions. By entering and using our web site, you agree to accept the terms and conditions of use contained in this Privacy Policy. We reserve the right to modify this Privacy Policy at any time. By continuing to access and use our web site after any posted policy change you agree to accept such changes.

Legal Notice and User Agreement
ALL USERS: PLEASE READ THIS ENTIRE DOCUMENT CAREFULLY BEFORE ACCESSING OR USING THIS SITE. BY ACCESSING OR USING THIS SITE, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS SET FORTH IN THIS USER AGREEMENT. IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS AND CONDITIONS, THEN YOU SHOULD NOT ACCESS OR USE THIS SITE. WE RESERVE THE RIGHT TO MODIFY THIS AGREEMENT AT ANY TIME, AND ANY SUCH MODIFICATIONS WILL BECOME EFFECTIVE IMMEDIATELY UPON POSTING OF THE MODIFIED AGREEMENT ON THIS SITE. YOU AGREE TO REVIEW THIS AGREEEMENT ON A REGULAR BASIS AND YOUR CONTINUED ACCESS OR USE OF THIS SITE SHALL BE DEEMED YOUR CONCLUSIVE ACCEPTANCE OF THIS AGREEMENT OR ANY MODIFIED AGREEMENT.

1. Trademark, Copyright, and Intellectual Property Notices. This site is owned and operated by Milestones. Any and all materials contained in this site are the copyrighted property of Milestones or its affiliates, or clients. No materials from any part of this web site may be copied, reproduced, republished, uploaded, posted, transmitted, altered or distributed in any way, except that users may download one (1) copy of the materials on a single computer for their personal, non-commercial home use only; and licensed travel agents or tour operators may download material specifically designated for travel agent or tour operator use. The use of any materials contained in this web site on any other web site or medium is strictly prohibited.

2. Use of This Site. You acknowledge and understand that, except for the services or products expressly identified as supplied by the owners of this web site, we do not necessarily operate or control the products or services advertised on this site including, but not limited to, hotels, properties, airlines, third party travel providers, or certain other affiliates; and we assume no liability for, and you release us from, any claims of any kind including, but not limited to, any personal injury, and property or economic or non-economic losses or damages arising out of your or any other person's use of any hotel, airline, or transportation provider advertised on this site, or for any acts of third party suppliers, or for any delays, cancellations, inconveniences, and acts of God (Force Majeur) of any kind beyond our control.
You agree not to use this site for any illegal, threatening, harassing, defaming, or privacy invading purpose.
Impersonation or appropriation of another person's identity, including that of any authorized site host, will not be tolerated and may result in both civil and criminal liability.
Any unauthorized alteration of this site, or unauthorized accessing of any information contained on this site, will be prosecuted to the fullest extent of the law.
Any rights not expressly granted herein are reserved.

LIMITATION OF LIABILITY

3. Other Web Sites. We have no control over the policies, practices, or collection and use of information by other web sites, whether or not linked or otherwise related to this site.

4. Internet Security. The Internet is not always a secure means of communication or transmitting information. Therefore, we cannot guarantee or warrant that any information you provide to us via the Internet, and which we may transmit to a third party in order to fulfil an an information request, will remain secure. Users of the Internet do so at their own risk. We assume no liability for any technical or human errors, security breaches, viruses, loss of data, theft of information, or injury to persons or property that result from access or use of this site and you agree to hold us harmless for same.

5. Errors and Omissions. While we make every effort to ensure the accuracy of information contained on our web site, inaccuracies may occur from time to time. Information including, but not limited to, pricing, rates, specials, availability, travel requirements, restrictions, amenities, quality, policies, weather conditions, and any other information relating to travel or locale is subject to change without notice. To confirm any information on our web site, please call: 0207 386 2646 or write to: Milestones, Unit 18 The Coda Centre, 189 Munster Road, London SW6 6AW, UK.

6. Travel Providers. This site may provide access to travel-related services, some of which may be supplied by third parties whose actions are beyond our control. You agree not to hold us or our affiliates liable for any breach of contract or any domestic or international act or omission of any such third party suppliers, or for any act of God (Force Majeur) event beyond our control. When making travel arrangements, restrictions may apply. Travel carries with it certain risks, and you agree to assume all such risks including, but not limited to, any personal injury or property damage.

7. Severability. If any provision of this Agreement shall be declared void, then the remaining provisions shall continue in full force and effect absent the void provision.

8. Equipment. Users are solely responsible for obtaining and maintaining all telephone, computer hardware, and any other equipment or devices needed to access and use this site and for all charges related thereto.

9. Indemnification and Reservation of Rights. You agree to indemnify, defend, and hold harmless us, our officers, directors, employees, agents, licensors, suppliers, and affiliates from and against any and all losses, expenses, costs, damages, and lawyer fees arising from any violation of this Agreement, including, but not limited to, any negligent or wrongful conduct in which you or any other user may engage in relation to this site.
We reserve the right to release current or past user information if we believe that access or use of this site is connected with the commission of any unlawful acts, or if required by law.

10. International Use. The Internet is an international communication tool. You agree to abide by all local laws when accessing or using this site including, but not limited to, laws governing the transmission of data exported from the United Kingdom or the country or territory in which you live.